Shipping policy

#levora-shipping-0911 { --sp-bg:#f2f0eb; --sp-card:#ffffff; --sp-ink:#252b32; --sp-copper:#ad6845; --sp-soft:#f0e5dc; --sp-text:#3b4248; --sp-muted:#70777c; --sp-line:#ddd9d3; width:100%; background:var(--sp-bg); color:var(--sp-text); font-family:inherit; line-height:1.68; } #levora-shipping-0911, #levora-shipping-0911 * { box-sizing:border-box; } #levora-shipping-0911 .sp-wrap { width:min(100%,1000px); margin:0 auto; padding:18px 14px 48px; } #levora-shipping-0911 .sp-hero { position:relative; overflow:hidden; padding:30px 21px; color:#ffffff; background:var(--sp-ink); border-radius:18px; } #levora-shipping-0911 .sp-hero::after { position:absolute; right:-35px; bottom:-55px; width:145px; height:145px; border:25px solid rgba(255,255,255,.05); border-radius:50%; content:""; } #levora-shipping-0911 .sp-label { display:block; margin-bottom:9px; color:#dfb59e; font-size:11px; font-weight:800; letter-spacing:.15em; text-transform:uppercase; } #levora-shipping-0911 h1 { position:relative; z-index:1; margin:0 0 9px; color:#ffffff; font-size:clamp(31px,8vw,50px); line-height:1.08; letter-spacing:-.04em; } #levora-shipping-0911 .sp-intro { position:relative; z-index:1; max-width:700px; margin:0; color:#d9dde0; font-size:14px; } #levora-shipping-0911 .sp-date { position:relative; z-index:1; display:block; margin-top:15px; color:#adb4b9; font-size:12px; } #levora-shipping-0911 .sp-times { display:grid; grid-template-columns:1fr 1fr; gap:8px; margin:12px 0; } #levora-shipping-0911 .sp-time { padding:14px 11px; background:var(--sp-card); border:1px solid var(--sp-line); border-top:4px solid var(--sp-copper); border-radius:10px; } #levora-shipping-0911 .sp-time span { display:block; color:var(--sp-muted); font-size:10px; font-weight:700; letter-spacing:.05em; text-transform:uppercase; } #levora-shipping-0911 .sp-time strong { display:block; margin-top:4px; color:var(--sp-ink); font-size:14px; line-height:1.35; } #levora-shipping-0911 .sp-body { display:grid; grid-template-columns:1fr; gap:9px; } #levora-shipping-0911 .sp-card { padding:20px 18px; background:var(--sp-card); border:1px solid var(--sp-line); border-radius:12px; } #levora-shipping-0911 .sp-heading { display:flex; align-items:center; gap:10px; margin-bottom:8px; } #levora-shipping-0911 .sp-number { display:inline-flex; flex:0 0 30px; width:30px; height:30px; align-items:center; justify-content:center; color:var(--sp-copper); background:var(--sp-soft); border-radius:6px; font-size:10px; font-weight:800; } #levora-shipping-0911 h2 { margin:0; color:var(--sp-ink); font-size:17px; line-height:1.35; } #levora-shipping-0911 p { margin:0 0 8px; color:var(--sp-muted); font-size:14px; } #levora-shipping-0911 p:last-child { margin-bottom:0; } #levora-shipping-0911 a { color:var(--sp-ink); font-weight:700; overflow-wrap:anywhere; text-decoration:underline; text-underline-offset:2px; } #levora-shipping-0911 .sp-note { margin-top:11px; padding:16px 17px; color:var(--sp-text); background:var(--sp-soft); border-left:4px solid var(--sp-copper); border-radius:9px; font-size:13px; } @media (min-width:720px) { #levora-shipping-0911 .sp-wrap { padding:40px 24px 64px; } #levora-shipping-0911 .sp-hero { padding:42px 38px; } #levora-shipping-0911 .sp-times { grid-template-columns:repeat(4,1fr); } #levora-shipping-0911 .sp-body { grid-template-columns:1fr 1fr; } #levora-shipping-0911 .sp-card { padding:25px; } }
LEVORA Delivery Guide

Shipping Policy

This policy explains how orders are prepared, dispatched, tracked and delivered, together with the steps to follow if a delivery problem occurs.

Last updated: September 11, 2026
Processing 1–3 business days
Canada 5–12 business days
United States 5–15 business days
International 10–25 business days
01

Processing and Dispatch

Orders are normally prepared within 1–3 business days after payment confirmation. Weekends and public holidays are not included.

Processing may take longer during sales, holidays, high-volume periods or when additional order verification is required.

02

Estimated Delivery

Delivery estimates begin after dispatch and do not include processing time. Estimated dates are not guaranteed arrival dates.

Severe weather, carrier congestion, transportation interruptions, customs inspections and regional restrictions may cause delays.

03

Tracking Updates

Tracking details are provided when available after an order has been dispatched.

Carrier systems may require 48–72 hours to display the first update. International packages may be transferred to a local carrier for final delivery.

04

Shipping Charges

Any applicable shipping cost will be displayed during checkout before payment is completed.

Charges may vary depending on the delivery destination, contents of the order and available shipping service.

05

Address Accuracy

Customers must provide a complete and accurate delivery address, including apartment or unit numbers, postal codes and contact information.

Address changes cannot be guaranteed after processing begins. Additional costs resulting from incorrect or incomplete details may be the customer’s responsibility.

06

Customs and Import Charges

International shipments may be subject to customs duties, import taxes, brokerage fees or other charges imposed by the destination country.

Unless expressly included at checkout, these charges are the recipient’s responsibility. Customs procedures may also extend delivery time.

07

Lost or Damaged Packages

For a missing package, review tracking and check with household members, neighbours, building management and the local carrier.

For damage, retain the item and packaging and provide photographs of the product, outer package and shipping label.

08

Cancellations and Returns

Cancellation or modification requests must be submitted before processing or dispatch begins. Orders already in transit cannot normally be cancelled.

Returns must follow the Return & Refund Policy. Refused, unclaimed or incorrectly addressed packages may incur carrier or return-shipping charges.

One order may arrive in separate packages. Questions can be sent to tuition-calls94@icloud.com or discussed by calling 250-869-6636.